Patient Information Form

Patient Details


Person or Medical Scheme Responsible for the Account


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Terms and Conditions

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We are committed to providing a safe and respectful environment for both clients and staff. Any form of abuse towards staff members, including but not limited to verbal harassment, physical intimidation, threats, or inappropriate communication, will not be tolerated.
If such behavior occurs, we reserve the right to terminate services immediately and, if necessary, involve appropriate authorities. By signing this form, you acknowledge and agree to always treat all staff members with respect.

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To ensure that appointments are available for all patients, we kindly request at least 24 hours' notice for any appointment cancellations or rescheduling.
Appointments cancelled with less than 24 hours' notice or missed without prior notification ("no-shows"), may be subject to a cancellation fee.
Custom-made devices or orders that have already been manufactured, ordered, or commenced cannot be cancelled and remain payable in full.
We appreciate your understanding and cooperation, as this policy allows us to provide the highest standard of care to all our patients.
All accounts that are not settled by the medical aid and are made patient liable are to be settled, in full, immediately on receipt of said account.